What should you do in case of medical errors?
What should you do in case of an error?
Should you run an apologize to a patient or should you simply go on as if nothing had happened?
Should you simply send a patient a disclosure of the error?
As with everything I will say that it depends. I’m not a lawyer, hence, I cannot provide legal advice. On the other hand, put yourself in the place of the patient and think whether you will prefer to be told or ignored.
From a recent study, “Risk Managers, Physicians, and Disclosure of Harmful Medical Errors”, I found the following results:
Should you find yourself in this situation I will simply recommend the following:
As a rule I prefer to shy away from an apology as the same may be construed as an admission of guilt. On the other hand, if I was the patient, I would prefer to have someone stating the facts and providing options in a warm and caring manner rather than a cold apology.
You decide the best approach but make sure to look for advice before taking any action.